Trickery and Deception

GetHuman-llamunke's customer service issue with TopHatter from November 2018

11 views | 780 similar | 0 following
Help with my TopHatter issue
GetHuman-llamunke's next move: try the TopHatter help center.
TopHatter doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-llamunke will want to follow the link below to head to their help center. We will check on GetHuman-llamunke later to make sure it's all set or try to help escalate.
The issue in GetHuman-llamunke's own words
Get a straight answer. I won an auction and they will not honor it. They keep giving nonsensical replies to my messages. ... Hello there, **I thought I was bidding on a refurbished computer. I bid and won it for $**. The photo I submitted is a screen shot of the win. It shows there are ** bids and that I won the auction. When I went to pay the invoice it shows a pyramid clock instead. I want the item that your site showed me I was bidding on and that I won. I feel like I have been tricked by either the seller or tophatter.com.**I won a MacBook earlier in the year for $**, so I thought nothing strange about winning this auction. You can check my past purchases if you'd like to.**This really seems like some kind of deception to me. I thought this site was reputable, so I'm very upset that the item I bid on and won was switched out for another item. **I really enjoy this site and know quite a few people who enjoy using it too. I would like to continue to do so in the future if this is resolved satisfactorily. Step up and do what's right! *Thanks so much for your concern and help in this matter...**Have a good evening, **Cat Johnston
I feel disappointed and cheated. They need to own up to their problems.
Honoring the auction that I legitimately won.
How GetHuman-llamunke fixed the problem

We are waiting for GetHuman-llamunke to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TopHatter's attention and get better help faster. Tap below to get started.
Having TopHatter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-llamunke fixes it.
This email address isn't valid

TopHatter

Customer service issue
Reported by GetHuman-llamunke
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 780 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-llamunke started working on this issue
Nov 7th, 2018 8:45pm
GetHuman-llamunke shared this issue with your circles on Google+
Nov 7th, 2018 8:57pm
GetHuman-llamunke shared this issue with followers on Twitter
Nov 7th, 2018 9:00pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians