All my previous orders I can not seem to see. It seems like they were deleted

GetHuman683916's customer service issue with TopHatter from August 2018

Help with my TopHatter issue
The issue in GetHuman683916's own words
Review all of my orders but they are not there. I have several items due to be mailed out. Which all have been paid for ... I can not get on your site. I want to check my orders. I received sheets the wrong color. I also have to pay for a bid
To bring my orders back up and return the green sheets for the white I ordered.How do I return them and get the white ones
I have been a customer for over * yrs.
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TopHatter

Customer service issue
Reported by GetHuman683916
Aug 26th, 2018 - 4 mons ago
I have an issue with TopHatter too
Fixed
Seen by 16 customers so far
Similar issue to 561 others
0 customers following this
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Timeline
GetHuman683916 started working on this issue
Aug 26th 12:20am
GetHuman683916 indicated the issue is not fixed yet.
Aug 26th 1:41am
GetHuman683916 indicated the issue is not fixed yet.
Aug 26th 1:44am
GetHuman683916 indicated the issue is not fixed yet.
Aug 26th 1:48am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 2:47am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 2:48am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 2:55am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 2:56am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 3:04am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 3:17am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 3:18am
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 7:03pm
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 7:05pm
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 7:05pm
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 7:05pm
GetHuman683916 indicated the issue is not fixed yet.
Aug 27th 7:11pm