I paid $**.** for a con Ed certificate and I received a cardboard the size of an big en...

GetHuman-nefateri's customer service issue with TopHatter from May 2018

Help with my TopHatter issue
The issue in GetHuman-nefateri's own words
Get a full refund and I am returning the cardboard he sent instead of the con Ed certificate. ... I paid $**.** for a con Ed certificate and I received a cardboard the size of an big envelope. This is a scam! I want a full refund.*Bob Meister*** Chelsea Corners*PMB *****Chelsea, Al *****-*****USPS Tracking****** **** **** **** **** ****.O OZ letter size cardboard.
It's called fraud and that is the most frustrating issue.
If it's not resolved with your company then I will contact the BBB and the Attorney General Office.
N*A
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TopHatter

Customer service issue
Reported by GetHuman-nefateri
May 21st, 2018 - 6 mons ago
I have an issue with TopHatter too
Fixed
Seen by 10 customers so far
Similar issue to 301 others
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Timeline
GetHuman-nefateri started working on this issue
May 21st 11:09pm
GetHuman-nefateri indicated the issue is not fixed yet.
May 22nd 12:11am
GetHuman-nefateri indicated the issue is not fixed yet.
May 22nd 12:15am
GetHuman-nefateri indicated the issue is not fixed yet.
May 23rd 12:23am
GetHuman-nefateri indicated the issue is not fixed yet.
May 23rd 9:59am
GetHuman-nefateri indicated the issue is not fixed yet.
May 23rd 10:05am
GetHuman-nefateri indicated the issue is not fixed yet.
May 25th 8:33am