Original or fake

GetHuman-renaali's customer service issue with TopHatter from May 2018

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The issue in GetHuman-renaali's own words
I want to know if the product is an original Apple product or a fake? ... would like to know if the product I purchased is an Apple earbuds, why is being shipped from China??? It the item an original Apple or a fake?
Try to contact top hatter but got the runaround, no phone number to call and no legitimate email that would work.
Try to contact top hatter but got the runaround, no phone number to call and no legitimate email that would work. Would like answers as soon as possible
I have an issue with TopHatter too
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TopHatter

Apple EarPods
Customer service issue
Reported by GetHuman-renaali
May 21st, 2018 - 6 mons ago
I have an issue with TopHatter too
Not resolved
Seen by 5 customers so far
Similar issue to 250 others
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Timeline
GetHuman-renaali started working on this issue
May 21st 3:43pm