I ordered a watch that in the picture appears the band is leather type and the face is...

GetHuman656906's customer service issue with TopHatter from May 2018

1384 similar
0 following
Help with my TopHatter issue
GetHuman656906's next move: go to the TopHatter help center.
TopHatter doesn't have a customer phone number that is answered by an agent. Instead, GetHuman656906 will want to follow the link below to head to their help center. We will check on GetHuman656906 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman656906 may need:
Username, Password, and Email address on the account
The issue in GetHuman656906's own words
I ordered a watch that in the picture appears the band is leather type and the face is either silver*gold or black. but I then saw pictures where the band was silver. I want to make sure I'm getting leather type band with silver face but can't verify because unable to find contact info for the seller or Tophatter the company itself!!!!! That is shameful...there should always be a way to contact the seller in case of an issue. My order is Order *********. I want a leather type looking band with a silver watch face.
GetHuman656906 did not yet indicate what TopHatter should do to make this right.
I have an issue with TopHatter too
How GetHuman656906 fixed the problem
We are waiting for GetHuman656906 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TopHatter's attention and get better help faster. Tap below to get started.
Having TopHatter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman656906 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman656906
May 4th, 2018 - a yr ago
I have an issue with TopHatter too
Not resolved
Seen by 2 customers so far
Similar issue to 1384 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman656906 started working on this issue
May 4th, 2018 6:50pm
GetHuman656906 shared this issue with friends on Facebook
May 4th, 2018 6:50pm