i have contacted you several times with no results. Several of the items i purchased w...

GetHuman-captroby's customer service issue with TopHatter from May 2018

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The issue in GetHuman-captroby's own words
i have contacted you several times with no results. Several of the items i purchased were damaged because of poor packaging. Most items were very cheap and not as described on your site. I requested refunds and was told I would have to return items to china, properly packaged. If they had done that in the first place they would not be returned. I request a refund for these items: order * ********, ********, ********, ********,********, ********, my name is Wanda Pratt of Zion, IL *****
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TopHatter

Customer service issue
Reported by GetHuman-captroby
May 3rd, 2018 - a yr ago
I have an issue with TopHatter too
Not resolved
Seen by 3 customers so far
Similar issue to 1400 others
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GetHuman-captroby started working on this issue
May 3rd, 2018 2:26pm
GetHuman-captroby indicated the issue is not fixed yet.
May 3rd, 2018 3:32pm