Did not get my *** issue and I want it!

GetHuman628241's customer service issue with Time Magazine from April 2018

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The issue and preferred resolution, in GetHuman628241's own words:
The problem I ran into: Did not get my *** issue and I want it!
I trust that Time Magazine will make this right and come up with a resolution that is fair.
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Time Magazine

Customer service issue
Reported by GetHuman628241
Apr 25th, 2018 - 3 mons ago
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Timeline
GetHuman628241 started working on this issue
Apr 25th 5:01pm