I just saw A video on your channel depicting a person tossing a pair of frozen pants i...

GetHuman-lyricsop's customer service issue with The Weather Channel - Weather.com from February 2019

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The issue in GetHuman-lyricsop's own words
I just saw A video on your channel depicting a person tossing a pair of frozen pants into the air. The accompanying caption read something similar to “who cares if the wind chill is ** *degrees* below outside?”. I may be incorrect, but my first thought was that the comment and video were referring to the dangerously severe, bitter cold which has impacted much of the country. How disgraceful and disgusting this video and comment are!!!! The severe weather has killed several people according to the media. I am sure there will be numerous other weather related deaths, injuries and illness to people, not to mention animals. I seriously doubt adequate shelter was found for all of the country’s homeless people! And what of animals? There must be untold numbers, possibly in multiples of thousands of woodland creatures, birds and others frozen to death!!! Perhaps hundreds of thousands of homeless pregnant cats and dogs, those who had just delivered litters of kittens and puppies who froze to death!!!!*How insensitive of your channel to choose to show video of someone gleefully tossing a pair of pants into the air and watching them land straight up in the snow! Especially when you made a conscious decision to not show the hardship and devastation the severe weather brought!!*You should be ashamed!! You owe apologies to the families and friends of all who have died and*or suffered. You also owe prayers for the souls or spirits, both human and all other life forms, who have died and*or suffered, as well as for those who will be impacted long term due to this horrendous weather.

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The Weather Channel - Weather.com

Customer service issue
Reported by GetHuman-lyricsop
Feb 2nd, 2019 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 592 others
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GetHuman-lyricsop started working on this issue
Feb 2nd, 2019 3:23pm