I live in Billings, MT. Yesterday I went to The Weather Channel to check on OUR local w...
GetHuman-johnbigg's customer service issue with The Weather Channel - Weather.com from January 2019
Help me with my issue
First: share to improve GetHuman-johnbigg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-johnbigg's next move: go to the The Weather Channel - Weather.com help center.
The Weather Channel - Weather.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johnbigg will want to follow the link below to head to their help center. We will check on GetHuman-johnbigg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-johnbigg may need:
Account holder name, Account number, Billing address, Email address, and Phone number
The issue in GetHuman-johnbigg's own words
I live in Billings, MT. Yesterday I went to The Weather Channel to check on OUR local weather and instead of Billings, MT it had on it some of the Colorado locations, ie: Leadville, Vail, etc. I called wonderful Spectrum and they said it is your issue not their's.*Why are we getting Colorado weather when we live in Billings, MT??? Yesterday was the first day of the ***** up and it still continues!*WHY?????
GetHuman-johnbigg did not yet indicate what The Weather Channel - Weather.com should do to make this right.
I have an issue with The Weather Channel - Weather.com too
How GetHuman-johnbigg fixed the problem
We are waiting for GetHuman-johnbigg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.