My PWS is KNYESSEX*. I can always see my station data here: https:**www.wunderground.c...

GetHuman-markgib's customer service issue with The Weather Channel - from July 2018

Help me with my issue
The issue in GetHuman-markgib's own words
My PWS is KNYESSEX*. I can always see my station data here: https:***personal-weather-station*dashboard?ID*KNYESSEX*. I can also see it on the Rainwise site (it is a Rainwise MKIII)**Problem:*My station only INTERMITTENTLY shows up on the wundermap. Nearby stations show up. Sometimes the location of my station is confused by being given the name of another PWS station on Thompson's point in Charlotte, vt. Often it is just not there. Sometimes it is there and shows up just fine.**I would like help having my station consistently show on the weather underground station map.
GetHuman-markgib did not yet indicate what The Weather Channel - should do to make this right.
I have an issue with The Weather Channel - too
How GetHuman-markgib fixed the problem
I used the Weather Channel e-mail. Response within ** hours. Exchanged information by e-mail for a couple days and everything is fixed. Very satisfied.
Please help with my The Weather Channel - issue
Do you have a customer issue as well?
We can help you get The Weather Channel -'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

The Weather Channel -

Customer service issue
Reported by GetHuman-markgib
Jul 2nd, 2018 - a yr ago
I have an issue with The Weather Channel - too
GetHuman-markgib shared how to fix
Seen by 7 customers so far
Similar issue to 90 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Email address
Phone number
GetHuman-markgib started working on this issue
Jul 2nd, 2018 4:51pm
GetHuman-markgib shared this issue with others over email
Jul 2nd, 2018 4:52pm
GetHuman-markgib indicated the issue is not fixed yet.
Jul 3rd, 2018 8:10pm
GetHuman-markgib confirmed the issue is fixed. Hooray!
Jul 6th, 2018 1:48pm