My PWS is KNYESSEX*. I can always see my station data here: https:**www.wunderground.c...

GetHuman-markgib's customer service issue with The Weather Channel - Weather.com from July 2018

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The issue in GetHuman-markgib's own words
My PWS is KNYESSEX*. I can always see my station data here: https:**www.wunderground.com*personal-weather-station*dashboard?ID*KNYESSEX*. I can also see it on the Rainwise site (it is a Rainwise MKIII)**Problem:*My station only INTERMITTENTLY shows up on the wundermap. Nearby stations show up. Sometimes the location of my station is confused by being given the name of another PWS station on Thompson's point in Charlotte, vt. Often it is just not there. Sometimes it is there and shows up just fine.**I would like help having my station consistently show on the weather underground station map.
GetHuman-markgib did not yet indicate what The Weather Channel - Weather.com should do to make this right.
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How GetHuman-markgib fixed the problem
I used the Weather Channel e-mail. Response within ** hours. Exchanged information by e-mail for a couple days and everything is fixed. Very satisfied.
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The Weather Channel - Weather.com

Customer service issue
Reported by GetHuman-markgib
Jul 2nd, 2018 - a yr ago
I have an issue with The Weather Channel - Weather.com too
Fixed
GetHuman-markgib shared how to fix
Seen by 7 customers so far
Similar issue to 90 others
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GetHuman-markgib started working on this issue
Jul 2nd, 2018 4:51pm
GetHuman-markgib shared this issue with others over email
Jul 2nd, 2018 4:52pm
GetHuman-markgib indicated the issue is not fixed yet.
Jul 3rd, 2018 8:10pm
GetHuman-markgib confirmed the issue is fixed. Hooray!
Jul 6th, 2018 1:48pm