I HAVE BEEN TRYING TO REACH TENNESSEAN FOR OVER FOR * DAYS OR MORE. STILL HAVEN'T REAC...

GetHuman-crochetj's customer service issue with The Tennessean from October 2018

11 views | 79 similar | 0 following
Help with my The Tennessean issue
First: share to improve GetHuman-crochetj's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-crochetj got the right customer help using our suggestion.
Before contacting them, items GetHuman-crochetj may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-crochetj's own words
I HAVE BEEN TRYING TO REACH TENNESSEAN FOR OVER FOR * DAYS OR MORE. STILL HAVEN'T REACH ANYONE. AND JUST TRIED THE ON LINE CHAT. CLOSED. THE BILLED THAT I GOT, THERE IS ANOTHER CHARGE. **.** * *.** ***.**. I TRIED TO CANCEL MY SUBSCRIPTION. I DON'T WANT THE ON LINE EMAILS. AND I JUST GOT A LETTER TODAY, SAYING MY BILL WILL BE **.** IN NOV. **** MONTHLY. JUST CANCEL MY SUBSCRIPTION. NO, NOT HAPPY ABOUT NOT BEING ABLE TO REACH ANYONE ON THE PHONE. AND FINALLY FOUND SOME PLACE TO CONTACT YOU. SHARON GIBSON, CANCEL MY ACCOUNT. THERE SHOULD BE ANOTHER CHARGE ON MY BILL AT ALL. IS TO BE **.** MONTHLY, NOT BEING **.** O THIS BILL AT ALL. I WILL SENT IT IN. BUT, I WANT MY *.** BACK. THE SITE, I HAVE TRIED MANY TIMES TO STOP THE EMAILS, SUB. WHICH I DIDN'T ASK FOR IN THE FIRST PLACE. YOU SHOULD ASK FIRST. IT SHOULD BE FREE, SINCE I HAD SUNDAY'S PAPER COMING. THANK YOU.*I WOULD A CALL, BUT YOU DON'T LET A PERSON KNOW THAT IT'S SOMEONE ROM THE NEWSPAPER. AND IF I DON'T KNOW THE NUMBER, I DON'T ANSWER IT. UNLESS, I GET CALL THEY LEAVE A VOICEMAIL.**JEAN M. GUTERMUTH

GetHuman-crochetj did not yet indicate what The Tennessean should do to make this right.

How GetHuman-crochetj fixed the problem

We are waiting for GetHuman-crochetj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get The Tennessean's attention and get better help faster. Tap below to get started.
Having The Tennessean issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-crochetj fixes it.
This email address isn't valid

The Tennessean

Customer service issue
Reported by GetHuman-crochetj
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 79 others
0 customers following this

Timeline

GetHuman-crochetj started working on this issue
Oct 14th, 2018 2:50am