ordered Wed*Sun paper asked for delivery to door, my credit card was charged, one deliv...

GetHuman1309441's customer service issue with The Oregonian Newspaper from October 2018

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The issue in GetHuman1309441's own words
ordered Wed*Sun paper asked for delivery to door, my credit card was charged, one delivery to road and then Sunday paper was delivered to our door, then no paper today and I called and Michael tells me "I" called on Monday the *th and cancelled!! I DID NOT call and cancel, could it be the carrier did NOT want to deliver to door and he*she were the people who called and cancelled...then when I called this morning Michael (because we did not get a paper)tells me no refunds....is this the right way to treat a customer?? I either want the paper to my door OR a full refund for the remaining issues, I only received * paper to my door. **I would appreciate your attention to this matter. Thank you
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The Oregonian Newspaper

Customer service issue
Reported by GetHuman1309441
Oct 10th, 2018 - a mon ago
I have an issue with The Oregonian Newspaper too
Fixed
Seen by 2 customers so far
Similar issue to 78 others
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Timeline
GetHuman1309441 started working on this issue
Oct 10th 3:46pm
GetHuman1309441 indicated the issue is not fixed yet.
Oct 10th 3:46pm