Persistant problem with delivery

GetHuman838685's customer service issue with The Miami Herald from July 2018

Help with my The Miami Herald issue
The issue in GetHuman838685's own words
I am trying to get someone to correct the situation ... My newspaper, besides calling with Complaint, is being thrown on public property and have not received my paper at times because it is picked up. I have not had this problem with previous carrier. I live in a rectangular cul de sac. My car is in the garage, the front house is free for the car to come in drop*throw my paper on my porch and leave. The car has to turn somewhere. My complaint has fallen on deaf ears. Please correct this situation.
Not resolving this issue results in poor customer service and dissatisfied customers
I want my newspaper to be delivered on my porch...my property not public property
I have consistently been a Miami Herald subscriber for the past ** years
I will escalate this if not resolved.
I have an issue with The Miami Herald too
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The Miami Herald

Miami Herald
Customer service issue
Reported by GetHuman838685
Jul 1st, 2018 - 10 mons ago
I have an issue with The Miami Herald too
Fixed
Seen by 6 customers so far
Similar issue to 25 others
0 customers following this
Items needed
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Timeline
GetHuman838685 started working on this issue
Jul 1st, 2018 10:58am
GetHuman838685 indicated the issue is not fixed yet.
Jul 4th, 2018 12:04pm
GetHuman838685 indicated the issue is not fixed yet.
Jul 4th, 2018 12:05pm
GetHuman838685 indicated the issue is not fixed yet.
Jul 4th, 2018 12:05pm
GetHuman838685 indicated the issue is not fixed yet.
Jul 4th, 2018 12:09pm