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The General Insurance Customer FAQ

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What is The General Insurance's Phone Number?

The question we are asked most often is about how to talk to The General Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the coverage area for The General Insurance?

The General Insurance provides coverage across most states in the United States. We currently offer our insurance products in 46 states,...
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Quotes

How can I get a quote for auto insurance?

You can get a quote for auto insurance from The General by visiting our website and submitting some basic information about yourself...
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Claims

How do I file a claim?

To file a claim with The General Insurance, you can do so online, over the phone, or by contacting your agent. Make sure to have your...
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Insurance Types

What types of insurance does The General Insurance offer?

The General Insurance offers various types of insurance to meet different needs. We specialize in providing auto insurance, offering...
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Payment Options

What are the payment options available?

At The General Insurance, we provide a range of convenient payment options to suit your needs. We understand that flexibility is crucial,...
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Additional Drivers

Can I add additional drivers to my policy?

Yes, you can add additional drivers to your policy with The General Insurance. We understand that there may be other individuals who...
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Discounts

What discounts are available for policyholders?

The General Insurance offers a variety of discounts for policyholders to help them save money. These discounts include safe driver...
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Policy Changes

Can I make changes to my policy online?

Yes, customers have the option to make changes to their policy online with The General Insurance. Our online portal allows policyholders...
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Late Payments

Are there any penalties for late payments?

Yes, there are penalties for late payments. At The General Insurance, we understand that unforeseen circumstances may sometimes cause...
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Bundling Policies

Can I bundle multiple insurance policies with The General?

Yes, you can bundle multiple insurance policies with The General Insurance. Bundling your policies allows you to combine different...
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Coverage Area

What is the coverage area for The General Insurance?

The General Insurance provides coverage across most states in the United States. We currently offer our insurance products in 46 states,...
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Help me with my The General Insurance customer service issue

Ask any question you have about The General Insurance customer service. We will do our best to get you answers right away.
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