For the past * weeks, our paper was consistently late nearly every day. I called and re...

GetHuman-karinsim's customer service issue with The Columbus Dispatch from February 2019

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For the past * weeks, our paper was consistently late nearly every day. I called and reported this each time. I was told a manager would be calling us to discuss this ongoing problem. No one has called. There has been no inclement weather for the past week so I wonder what excuse will be made, this time. We have subscribed to The Dispatch for ** years. Believe me, if there were another newspaper in this town, we would cancel our subscription in a heartbeat. As long-term customers, we find this ongoing problem, with no resolution, to be extremely unprofessional.
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The Columbus Dispatch

Customer service issue
Reported by GetHuman-karinsim
Feb 16th, 2019 - 8 mons ago
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GetHuman-karinsim started working on this issue
Feb 16th 2:05pm