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The Color Run Customer FAQ

Top Answers & How-to Guides

What is The Color Run's Phone Number?

The question we are asked most often is about how to talk to The Color Run customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are pets allowed at The Color Run?

No, pets are not allowed at The Color Run. The event is designed for participants to have a fun and safe experience, and having pets...
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Event Information

What is The Color Run?

The Color Run is a unique, fun-filled 5-kilometer race that celebrates healthiness, happiness, and individuality. It is often referred...
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Where and when is the next Color Run event?

The next Color Run event will be held on Saturday, September 15th in Central Park, New York City. This vibrant 5k run will commence...
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How much does it cost to participate in The Color Run?

The entry fee for The Color Run varies depending on when you register. Early bird prices typically start around $30 per person, but...
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Preparation

What do I need to bring with me on the event day?

On the event day of The Color Run, make sure to bring a few essentials to enhance your experience. Firstly, don't forget to wear a...
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Suitability

Is The Color Run suitable for children?

Yes, The Color Run is suitable for children. It is a family-friendly event designed for people of all ages to enjoy together. The event...
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Participation Options

Can I walk The Color Run instead of running?

Yes, absolutely! The Color Run is designed to be enjoyed by participants of all fitness levels. Whether you run, walk, skip, or dance,...
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Weather

What happens if it rains on the event day?

If it rains on the event day, The Color Run will still take place as scheduled. We encourage our participants to embrace the rain and...
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Color Powder

Can I bring my own color powder to The Color Run?

No, participants are not allowed to bring their own color powder to The Color Run. The Color Run takes pride in using high-quality,...
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Pets

Are pets allowed at The Color Run?

No, pets are not allowed at The Color Run. The event is designed for participants to have a fun and safe experience, and having pets...
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Help me with my The Color Run customer service issue

Ask any question you have about The Color Run customer service. We will do our best to get you answers right away.
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