I placed an order via Teespring on Jan. **. The item is FWFG Unisex V-Neck - Blue Lette...
GetHuman2214973's customer service issue with Teespring from February 2019
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The issue in GetHuman2214973's own words
Initially I was trying to contact someone to exchange a shirt I ordered that was too large. ... I placed an order via Teespring on Jan. **. The item is FWFG Unisex V-Neck - Blue Letters*from YWA Pop Up Shop. I received the item on Friday, Feb. *. The shirt is enormous. Too large for me to wear. I have reached out to Teespring * different times, each time I have not had any response. I am worried about exceeding the ** day return time, yet I have not had a single response from anyone in this company. I am very frustrated to have an item, pay for an item, that I cannot even use. At this point I want my money back. I was hoping to do an even exchange, but am so disappointed with the customer service that I want my money back.
No one from TeeSpring has gotten back to me in * weeks.
Contacting me to issue a refund or an exchange. At this point I will never order an item via TeeSpring again unless this problem is solved.
I was happy with the item, excited to wear it, and possibly order another.
I've reached out to the Help Desk * different times.
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