I joined Beachbody ** day challenge last month. Upon discovering I was allergic to some...

GetHuman-weezielu's customer service issue with Team Beachbody from July 2018

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The issue in GetHuman-weezielu's own words
I joined Beachbody ** day challenge last month. Upon discovering I was allergic to some ingredients in the Shakeology, I still opted to join and on the advice of my coach I substituted another protein powder. *When I went to use the resistance bands, I applied correctly and began exercising. I brought my hand to my face to itch it and realized they are latex! I am highly allergic to latex. (I have had anaphylactic reactions when coming in contact with it.) I yelled for my husband, we yanked them off and I ended up with hives*welts on my legs. Thankfully I didn’t have an anaphylactic reaction this time, but it was extremely scary. *Had I known beforehand that there was latex in these products, I never would have signed up to do this challenge. Like I said, I knew about the Shakeology, but I had no idea about the bands. I really had to dig on the internet to confirm these had latex in them. I really feel like that should be advertised a lot better, as my reaction could have been deadly. *Any help you could offer would be greatly appreciated and PLEASE consider better advertising for your bands. *Thank you for your time.*Eileen K Lorenz (ordered under my husband’s name for me. Timothy Lorenz)

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Team Beachbody

Customer service issue
Reported by GetHuman-weezielu
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 59 others
0 customers following this

Timeline

GetHuman-weezielu started working on this issue
Jul 7th, 2018 11:27am