I was charged twice for a ride, because he said the first swipe didn't go through. I w...

GetHuman-ohumphre's customer service issue with Taxi-pass.com from July 2018

Help with my Taxi-pass.com issue
The issue in GetHuman-ohumphre's own words
I was charged twice for a ride, because he said the first swipe didn't go through. I would appreciate it if you would reverse this charge for $**.**. Ref:MCFZIE*******.
GetHuman-ohumphre did not yet indicate what Taxi-pass.com should do to make this right.
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Taxi-pass.com

Customer service issue
Reported by GetHuman-ohumphre
Jul 11th, 2018 - 3 mons ago
I have an issue with Taxi-pass.com too
Fixed
Seen by 10 customers so far
Similar issue to 7 others
0 customers following this
Items needed
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Booking reference
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-ohumphre started working on this issue
Jul 11th 3:27pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 12th 6:11pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 12th 6:12pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 12th 6:13pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 14th 5:42pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 14th 5:42pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 14th 5:43pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 16th 4:29pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 16th 4:29pm
GetHuman-ohumphre indicated the issue is not fixed yet.
Jul 16th 4:30pm