I have a problem. This is my first time using Ikea with taskrabbit, and I was under the...

GetHuman4049126's customer service issue with TaskRabbit from December 2019

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The issue in GetHuman4049126's own words
I have a problem. This is my first time using Ikea with taskrabbit, and I was under the impression that they worked together. I purchased items for delivery from IKEA that needed to be built, so they told me Task Rabbit would do it but that I would need to book it. After I made my in-store purchase, I was sent an email prompt from taskrabbit to set up a time for the tasker. I was given all day on my delivery day, so I thought I could choose any time I wanted. My tasker has been booked for **am tomorrow morning, but now when I called IKEA to confirm delivery time, they say they cannot confirm a time until tomorrow. I have no idea what to do. This is a terrible service. Am I going to be charged when my tasker shows up and the delivery is not here yet? I think it is best to cancel, IKEA can tell me nothing about my delivery time, this is completely awful. IKEA tells me to tell the tasker to come a few hours later, even though they have no idea what time it will be delivered. How can this kind of service work? Please tell me how to resolve this.

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Customer service issue
Reported by GetHuman4049126
Dec 6th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 659 others
0 customers following this


GetHuman4049126 started working on this issue
Dec 6th, 2019 12:53am

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