Product: TV**I am still waiting for a tech who is supposed to fix my TV problem, today...
GetHuman-sherziev's customer service issue with TDS Telecom from October 2018
Help with my TDS Telecom issue
The issue in GetHuman-sherziev's own words
Product: TV**I am still waiting for a tech who is supposed to fix my TV problem, today. I purchased a new RCA TV and none of the *-digit codes work. I requested AM appt with call first and it is now * PM. I have been on telephone hold for * hour *X this morning and no one has come on the line. I tried reaching different depts and still no one picks up.**I'm ready to cancel my TDS TV service and move to Direct TV, as it's been a week since this problem began.**TDS service used to be superb. But, over the last couple of months it has careened downhill.
GetHuman-sherziev did not yet indicate what TDS Telecom should do to make this right.
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How GetHuman-sherziev fixed the problem
The Tech showed up toward the end of the day and was able to provide me with a workaround fix.
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