The car we have financed with TD Auto was totaled in February, ****. Our car insurance...

GetHuman-davepet's customer service issue with TD Auto Finance from November 2018

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The issue in GetHuman-davepet's own words
The car we have financed with TD Auto was totaled in February, ****. Our car insurance, State Farm has been unable to get a letter of guarantee to give title so they can pay on the claim. We also have gap insurance on the loan so it should be paid in full with the State Farm insurance and the gap insurance. State Farm has called want waited over an hour on hold and so have we many time. They also sent numerous registered letters and Fax to no avail.*Mean while we are still getting a bill for the loan and the car remains in the DMV data base as a running car! Our credit is being destroyed and we are at a lose of what to do next!
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TD Auto Finance

Customer service issue
Reported by GetHuman-davepet
Nov 30th, 2018 - 6 mons ago
I have an issue with TD Auto Finance too
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Seen by 23 customers so far
Similar issue to 17 others
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Timeline
GetHuman-davepet started working on this issue
Nov 30th, 2018 7:13pm
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Nov 30th, 2018 7:14pm