I need cancellation on Phone insurance

GetHuman-marisham's customer service issue with T-Home / Telekom from November 2018

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The issue in GetHuman-marisham's own words
Stop being charged for payments on a phone I don’t have. And be refunded for these random charges every three months. ... My Contract got cancelled with Telekom along with phone insurance Through CONNECT WORLD. I need you guys to Get me in touch with the manager and refund me from Jan until now I’ve been being BILLED every three months for NO reason last guy I spoke to said February would be it even then I wasn’t suppose to be charge I want my money refunded I don’t have a phone through Telekom nor insurance I canceled both with my Millitary orders so why am I being drafted
They tell me one thing and the other people do what they want or lie about it. Fix my insurance with connect world I need to be cancelled like I suppose to I’m January . And refunded the months I was charged for no reason .
Cancell connect world and pay me back
I’m honest and don’t like rip off or bad communicators
No the numbers all German and they barely answer
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T-Home / Telekom

Connect world phone insurance
Customer service issue
Reported by GetHuman-marisham
Nov 2nd, 2018 - a mon ago
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Seen by 7 customers so far
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Last 4 digits of Social Security number
Timeline
GetHuman-marisham started working on this issue
Nov 2nd 4:41am