We placed an order (SF**********) for a stand mixer on November **th. After nearly two...

GetHuman5552144's customer service issue with SurLaTable.com from December 2020

20 views | 44 similar | 0 following
Help with my SurLaTable.com issue
First: share to improve GetHuman5552144's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5552144's next move: try calling SurLaTable.com again.
The best way to get your problem resolved is to tap the button below to start calling SurLaTable.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5552144 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5552144's own words
We placed an order (SF**********) for a stand mixer on November **th. After nearly two weeks with no update, I emailed customer service and was told that the delay was due to the vendor. After another week, I called, and was told that I'd receive a shipping update within two weeks. That two weeks is now past, and we have no update. I've called the GetHuman customer service number and was on hold for ** minutes before being disconnected, and called again and was then on hold for over a half hour today (*****), when I had to hang up to attend a meeting. **The customer service line says to "dial *" to have someone call you back. When you dial * you're told there are no places for you and they'll return you to hold. Then after several more minutes they say "dial * to leave a message." When you dial * you're told that their mailbox is full. The first time I tried that, the call disconnected after telling me the voicemail box was full.**All in all, horrible customer service, and we still have no update on a $*** piece of equipment we ordered over a month ago.

GetHuman5552144 did not yet indicate what SurLaTable.com should do to make this right.

How GetHuman5552144 fixed the problem

We are waiting for GetHuman5552144 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SurLaTable.com's attention and get better help faster. Tap below to get started.
Having SurLaTable.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5552144 fixes it.
This email address isn't valid

SurLaTable.com

Customer service issue
Reported by GetHuman5552144
Dec 14th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 44 others
0 customers following this

Timeline

GetHuman5552144 started working on this issue
Dec 14th, 2020 4:16pm
GetHuman5552144 indicated the issue is not fixed yet.
Dec 14th, 2020 4:29pm
GetHuman5552144 indicated the issue is not fixed yet.
Dec 14th, 2020 4:29pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies