Last winter **** I purchased from Harvey Norman one of your fabulous Sunbean BL**** Woo...

GetHuman-junejose's tech support issue with SunBeam from March 2019

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The issue in GetHuman-junejose's own words
Last winter **** I purchased from Harvey Norman one of your fabulous Sunbean BL**** Wool Fleece Queen Electric Blankets.*I LOVE IT - so soft and the best I have ever bought - Haven't taken it off over summer as it is still lovely to lay on. Great for my arthritic back!*My issue is a bit embarrassing. I have a small problem with incontinence - not every night*much - just very annoying. (I am in my mid **'s and just to strip the bed for sheet washing is an ORDEAL, lifting the mattress corners etc.). I bought this product BECAUSE the elect. blanket had*has a great feature about this particular issue so I wouldn't have to worry too much. (One point before I go on - most times dealing with this issue it is in the MIDDLE OF THE NIGHT OR EARLY HOURS when if possible, one doesn't really want to wake up too much).** However in an effort to gain some protection for the wool fleece (and its not easy to be frequently washing the woollen fleece, weight wise ) - I tried putting a half towel between the blanket and the sheet in the appropriate area. It worked pretty well except the loose towel section keeps moving towards the edge of the bed and then off altogether. (Would be great if one could ATTACH the towel section to the top of the elect. blanket (that is underneath the sheet) either with buttons or Velcro or something - a bit like an Incontinence Pad which sticks inside of ones underwear) as its not too hard to lift one top corner of the sheet to change the towel section and then pull the sheeting back on the mattress corner again. (Now there is an idea you could patent!! Would be very useful for a great number of people)...*Anyway, recently I purchased a top notch mattress protector, through TVSN, which also has some sort of plastic layer at its base to protect the mattress. Sounded like a great idea and long overdue on the market. However, as yet I haven't opened the pack - perhaps it was a waste of money!! Great for your general mattress situation but I am still left with the elect. blanket to try and protect somewhat. (Another point - its a huge job for me to dismantle the whole bedding shebang - need the help of my kids who sometimes seem to be as scarce as hens teeth).*I can't decide WHERE to actually place the mattress protector, straight on the mattress which is OBVIOUS, OR can I get away with safely*hopefully putting it on TOP of my fleece elect. blanket and underneath the sheet (which may mean everything will get too hot & even perhaps dangerous during its winter use). This could*would be a worry I imagine. *YOUR ADVICE PLEASE..*Sorry for the long screed but I am hoping somebody can help me with suggestions on this problem. Incidentally, very likely I am not the only one to be dealing with this issue!!*Thanks for your time and assistance (and the great electric blanket).
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SunBeam

tech support issue
Reported by GetHuman-junejose
Mar 26th, 2019 - 23d ago
I have an issue with SunBeam too
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GetHuman-junejose started working on this issue
Mar 26th 5:57am