I am moving out of state. I spoke with a suddenlink representative yesterday, she was...

GetHuman-bpwgm's customer service issue with SuddenLink from July 2020

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The issue in GetHuman-bpwgm's own words
I am moving out of state. I spoke with a suddenlink representative yesterday, she was unable to send out a repair service to disconnect my computer and television. The cable boxes must be returned by me via Fed-X. I was told to contact you where to send these items. Please provide me with that information as I have requested the suddenlink service to be discontinued on July **th. Also, and I don't know if you can help, but I am a recent widow. I have never touched or done anything with either of these items, and I do not know how to disconnect them from their power source, and what items are to be mailed to you (wiring? boxes? and etc.) Thank you for any assistance you can help me with. Barbara Pierce. Telephone No. ***-***-***** email address is *****@***.com

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SuddenLink

Customer service issue
Reported by GetHuman-bpwgm
Jul 10th, 2020 - 2 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 2651 others
0 customers following this

Timeline

GetHuman-bpwgm started working on this issue
Jul 10th, 2020 2:47pm
GetHuman-bpwgm indicated the issue is not fixed yet.
Jul 10th, 2020 8:58pm
GetHuman-bpwgm indicated the issue is not fixed yet.
Jul 13th, 2020 9:37pm
GetHuman-bpwgm indicated the issue is not fixed yet.
Jul 13th, 2020 10:32pm
GetHuman-bpwgm indicated the issue is not fixed yet.
Jul 13th, 2020 10:32pm

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