My name is Utumoe Leauma and my Suddenlink account no is *****-******-**-**. We paid ou...

GetHuman-seleauma's Transfer Service issue with SuddenLink from April 2020

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The issue in GetHuman-seleauma's own words
My name is Utumoe Leauma and my Suddenlink account no is *****-******-**-**. We paid our March Suddenlink bill on a March *st and the bank verified the payment cleared on March *th, ****. Payment was not due until March **, ****. Our payment was not credited and a $** late fee was charged. We called multiple times to get it corrected. April's payment was due April **, ****. Payment was made April **th and cleared the bank on April **th, ****. Currently, our accounts shows delinquent and tonight our service was discontinued for nonpayment. So frustrating. We have spoke to numerous people and called so many times and not received a returned call. Now, our service has been disconnected and we have paid. Ridiculous. Please help. I would like someone to research our account and apply our payments. Also, I want the late fees removed from our account. We have not been late in making a payment.

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Transfer Service issue
Reported by GetHuman-seleauma
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2181 others
0 customers following this


GetHuman-seleauma started working on this issue
Apr 23rd, 2020 9:25am

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