I am currently on hold with Suddenlink. On November the **th I called in to Suddenlink...

GetHuman3992658's customer service issue with SuddenLink from November 2019

Help with my SuddenLink issue
First: share to improve GetHuman3992658's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3992658 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman3992658's own words
I am currently on hold with Suddenlink. On November the **th I called in to Suddenlink to disconnect my services. The woman whom I spoke to said of we cut my services now that I would still have to pay for the month, so I told her to let's keep the services until December ** when my billing cycle ends. Well now it is november **th and my services have been disconnected. After sitting on the phone, mostly on hold, for * hours I have been passed around to * people. The only thing I was told was a guy told me that payments are made AFTER services are provided....however payments are BEFORE services are provided. So my services are still disconnected, my bill has been paid, I've sat on hold for nearly * hours and still have not gotten any more answers. I either want my services I have already paid for or I want my money back. And no one can tell me why my services have been disconnected, plus I don't appreciate the guy telling me I pay for services after the services have been provided, that is a lie and I feel like it's a way for Suddenlink to steal my money. Please help resolve my issue.

GetHuman3992658 did not yet indicate what SuddenLink should do to make this right.

How GetHuman3992658 fixed the problem

We are waiting for GetHuman3992658 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SuddenLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having SuddenLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3992658
Nov 25th, 2019 - 3 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 1778 others
0 customers following this


GetHuman3992658 started working on this issue
Nov 25th, 2019 5:34pm