I was having issues with my bedroom TiVo box. Well I called in and they issued work ord...

GetHuman1487461's customer service issue with SuddenLink from November 2018

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The issue in GetHuman1487461's own words
I was having issues with my bedroom TiVo box. Well I called in and they issued work order for **** between *pm & *pm. Well the comes ans goez, needless to say no technician came here or called us to let us know that he wasn't coming.. I just went ahead and took my TiVo box to on the supplement stores and dropped of. So today is October the *rd and I called you pay on my Suddenlink bill over $***. Come to find out the technician had lied and said he was here and that we wasn't home and did not answer the phone. Any make sure he puts on their work orders that towards cannot be waived.. I mean I'll pay my bills I'm not going to pay that extra $** form hand that lies and says he does work. Holiday music sis
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Customer service issue
Reported by GetHuman1487461
Nov 4th, 2018 - a mon ago
I have an issue with SuddenLink too
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GetHuman1487461 started working on this issue
Nov 4th 1:12am