We received bonus tickets for movie theater to be used before February **, ****. We hav...

GetHuman-mitzieba's Delivery problem issue with Studio Movie Grill from January 2020

Help with my Studio Movie Grill issue
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-mitzieba's own words
We received bonus tickets for movie theater to be used before February **, ****. We have not been able to redeem them because the message says there is a problem. The code numbers we are trying to redeem are ************** and **************. We are trying to see Little women at * o’clock on Thursday, January **, **** at Wheaton Illinois studio movie Grill.

GetHuman-mitzieba did not yet indicate what Studio Movie Grill should do to make this right.

How GetHuman-mitzieba fixed the problem
I went to the movie theater and talked to the manager. I explained how I had tried customer service several times and had no response. I showed him my paperwork. He handled the whole thing and we got to see the movie.
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Studio Movie Grill

Delivery problem issue
Reported by GetHuman-mitzieba
Jan 29th, 2020 - a year ago
Fixed
GetHuman-mitzieba shared how to fix
Seen by 10 customers so far
Similar issue to 15 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman-mitzieba started working on this issue
Jan 29th, 2020 10:29pm
GetHuman-mitzieba indicated the issue is not fixed yet.
Jan 29th, 2020 10:29pm
GetHuman-mitzieba indicated the issue is not fixed yet.
Jan 30th, 2020 2:07pm
GetHuman-mitzieba confirmed the issue is fixed. Hooray!
Jan 31st, 2020 12:53am
GetHuman-mitzieba confirmed the issue is fixed. Hooray!
Jan 31st, 2020 12:55am

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