I have tried for * days to resolve this issue we went to the moon my son and I went to...

GetHuman-gigihuss's Complaint issue with Studio Movie Grill from July 2019

Help with my Studio Movie Grill issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-gigihuss's own words
I have tried for * days to resolve this issue we went to the moon my son and I went to the studio grill the other night we were overcharged the service was terrible the food was terrible we couldn't eat we were overcharged for something that we did not get the waiter came and said that he would deduct it from the check I check my bank account Studio girl charged me a dollar I've been trying for two days to talk with them to get in touch with them to tell them it wasn't a dollar I would pay for what we ate not what we didn't ate what we did it receive I did not leave a tip this is b******* I cannot get in touch with anybody and this morning they charged me $** on my bank card so I have gone to my bank and said I'm going to give it one more day to try to resolve this if not we are disputing the whole chart studio grill will not get anything from us and I will go on social media and bad-mouthing bad service bad everything they're thieves they need employees that that really take time to care I'm done thank you

GetHuman-gigihuss did not yet indicate what Studio Movie Grill should do to make this right.

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Studio Movie Grill

Complaint issue
Reported by GetHuman-gigihuss
Jul 16th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 50 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman-gigihuss started working on this issue
Jul 16th, 2019 5:05pm
GetHuman-gigihuss confirmed the issue is fixed. Hooray!
Jul 17th, 2019 7:29am