I placed an online order. When I received the order, the shoes were two different size...

GetHuman-lymapp's customer service issue with Stuartweitzman.com from June 2018

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The issue in GetHuman-lymapp's own words
I placed an online order. When I received the order, the shoes were two different sizes. I immediately called customer service and was told that the issue would be addressed and I would receive a call back. I have called three additional times only to be told that they would look into the situation. I called and was also told that all Managers were currently in a meeting. This is poor customer service.
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Stuartweitzman.com

Customer service issue
Reported by GetHuman-lymapp
Jun 5th, 2018 - a yr ago
I have an issue with Stuartweitzman.com too
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Seen by 4 customers so far
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Timeline
GetHuman-lymapp started working on this issue
Jun 5th, 2018 3:22pm