OK first off I have a serious issue with not being able to speak to a customer service...

GetHuman-debtkacz's Complaint issue with Stitchfix.com from August 2019

Help with my Stitchfix.com issue
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-debtkacz's own words
OK first off I have a serious issue with not being able to speak to a customer service rep on the phone. I do not like to play keep away. If there is not a one-on-one interaction then this is definitely another reason for me to unsubscribe. On my last order I kept the side vent and rope type crop bootcutcut pants however they are defective they twist sideways because they are sewn incorrectly and the ropes wind up in the front of my leg rather than on the side. I want a refund on these pants I want to send them back and I need to speak to someone ASAP in regards to this order. This clothing is by no means cheap and with that said I expect top quality. I could’ve purchased “Alfani” brand for $*** and had perfection. I would greatly appreciate hearing from someone via email or phone today. It is Tuesday ***** ****.*Thank you, *Deb Tkaczuk******@***.com or ****-***-****

GetHuman-debtkacz did not yet indicate what Stitchfix.com should do to make this right.

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Stitchfix.com

Complaint issue
Reported by GetHuman-debtkacz
Aug 27th, 2019 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 2108 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-debtkacz started working on this issue
Aug 27th, 2019 3:31pm
GetHuman-debtkacz confirmed the issue is fixed. Hooray!
Aug 28th, 2019 2:20pm
GetHuman-debtkacz confirmed the issue is fixed. Hooray!
Aug 28th, 2019 8:04pm

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