Ever since I received my Stitch Fix box, I have been trying to pay for my order yet it...

GetHuman2722410's customer service issue with Stitchfix.com from April 2019

Help with my Stitchfix.com issue
The issue in GetHuman2722410's own words
Ever since I received my Stitch Fix box, I have been trying to pay for my order yet it is not processing my credit card or debit card. I know (because I have called the bank) that there is money in the account. It is telling me on your website that my credit card could not be processed I have double checked the address, the credit card numbers, the expiration date, the CCV code, my name, and everything else I could think of yet it is not processing. I really need someone to contact me at either my email or my phone number which is **** ******, as I cannot pay for my order and do not want to be penalized. I have since canceled my account due to the difficulties I am having paying for this. It has been over Three weeks that I have been trying to take care of this issue. Please please have someone contact me ASAP or I am going to put everything back in the envelope that I have already worn and send it back. Thank you for your promptness in responding to this matter. Stitchfix was going to be my go to for shopping and accessory needs as I do not have time to shop yet this matter has taken up more of my time then I prefer. I was very happy with my selection and would hate to leave a poor review due to this Check out issue.*Holly Walker

GetHuman2722410 did not yet indicate what Stitchfix.com should do to make this right.

How GetHuman2722410 fixed the problem
I was able to contact customer service because they emailed me a telephone number
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Stitchfix.com

Customer service issue
Reported by GetHuman2722410
Apr 11th, 2019 - 2 years ago
Fixed
GetHuman2722410 shared how to fix
Seen by 8 customers so far
Similar issue to 1680 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2722410 started working on this issue
Apr 11th, 2019 1:25pm
GetHuman2722410 confirmed the issue is fixed. Hooray!
Apr 12th, 2019 3:27pm
GetHuman2722410 confirmed the issue is fixed. Hooray!
Apr 14th, 2019 1:59pm

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