I had a great pair of shoes in my last box but the first time I wore them I noticed the...

GetHuman-kaysnyd's customer service issue with Stitchfix.com from August 2018

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The issue in GetHuman-kaysnyd's own words
I had a great pair of shoes in my last box but the first time I wore them I noticed the right shoe was notably bigger than the left-uncomfortably so. They are both marked *.* but I think the right one is irregular. The instep strap is a little crooked which gives toes too much room and my walking is affected. I really want the sandals but I’d like to exchange them for a new pair that isn’t irregular or marked with the incorrect size or whatever is wrong with this pair. I have already checked out and cannot return to the fix review. What can I do? The shoes were $** but I can’t wear them—I doubt anyone could with the one shoe basically hanging loose if the other fits. But I love them and want to have a pair that fits.
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Stitchfix.com

Customer service issue
Reported by GetHuman-kaysnyd
Aug 26th, 2018 - 4 mons ago
I have an issue with Stitchfix.com too
Fixed
Seen by 7 customers so far
Similar issue to 832 others
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Timeline
GetHuman-kaysnyd started working on this issue
Aug 26th 9:24pm
GetHuman-kaysnyd indicated the issue is not fixed yet.
Aug 27th 11:30pm
GetHuman-kaysnyd indicated the issue is not fixed yet.
Aug 27th 11:30pm
GetHuman-kaysnyd indicated the issue is not fixed yet.
Aug 30th 9:36am
GetHuman-kaysnyd indicated the issue is not fixed yet.
Aug 30th 9:38am
GetHuman-kaysnyd indicated the issue is not fixed yet.
Aug 30th 9:38am