Hi! I just received my July box. I love everything in the box and want to keep everyth...

GetHuman-cathygod's customer service issue with Stitchfix.com from July 2018

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The issue in GetHuman-cathygod's own words
Hi! I just received my July box. I love everything in the box and want to keep everything. However, the two tops are too big. I would like to EXCHANGE them for one size smaller. **First top: BIN - ***-A. ITEM ID: ********. ITEM NAME: ** Hawthorn - Breyson Pleated Detail Blouse. COLOR: Red. SIZE: Rec’d XXL. WANT TO EXCHANGE FOR SIZE XL.**Second top: BIN - ***-B. ITEM ID: ********.*ITEM NAME: Daniel Rainn - Cory Scallop Eyelet Top. COLOR: Navy. SIZE: Rec’d XXL. WANT TO EXCHANGE FOR SIZE XL. **I tried to do this before but was told there were none available in the size I needed - so I lost my **% discount and $** styling fee. **Please let me know if you can exchange these tops for one size smaller. If you can’t, I will return all * items.

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Stitchfix.com

Customer service issue
Reported by GetHuman-cathygod
Jul 19th, 2018 - 5 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 605 others
0 customers following this
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GetHuman-cathygod started working on this issue
Jul 19th, 2018 2:17am