I opened the website to possibly make a order, entered my note on what I was looking fo...

GetHuman-nlibbey's customer service issue with Stitchfix.com from May 2018

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The issue in GetHuman-nlibbey's own words
I opened the website to possibly make a order, entered my note on what I was looking for, but never got a page to update profile on style choices, pricing, things that I like or don't like or anything else to personalize the order. It just went through! Does this mean what I entered from a previous order a long time ago about myself and pricing cannot be updated? Wish I could have a live chat or call someone because I don't know if I should cancel or not. Doesn't seem like good customer service especially because it seems like this is the only way to contact and it says it could take up to ** hours. Will I be out the stylist fee if I return things? Really confused and upset that I cannot talk or live chat with someone.
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Stitchfix.com

Customer service issue
Reported by GetHuman-nlibbey
May 11th, 2018 - 10 mons ago
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GetHuman-nlibbey started working on this issue
May 11th, 2018 7:48pm