I transferred **,*** into one of your customers account for grocery shopping. He could...
GetHuman-taibethe's customer service issue with Sterling Bank & Trust from May 2020
Help with my Sterling Bank & Trust issue
First: share to improve GetHuman-taibethe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-taibethe may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-taibethe's own words
I transferred **,*** into one of your customers account for grocery shopping. He could not get the money via ATM cos he did not know that the account opened could only allow him *,*** at a time. I went with him to your branch at Falomo only to discover on production of his IDthat there is a discrepancy in the names.*He was advised to go and do the needful to correct the anomaly.*He had done everything and even produced the newspaper proof.*All this news paper proof and documents was submitted to his Sterling branch bank at Adeyemi Street Oshodi branch for over three weeks going every week as instructed,to no success.*I am surprised at this and feel there is game being played with this delaying tactics by the bank official dealing with him.*I could have gone to the bank myself, but as a **yr old woman,my son has instructed that I remain indoors strictly at this time for some weeks now.*I need your intervention as I am not happy with this game.*I have called your customer care services number but the automated answering kept me on hold for a long time and made me use a lot.of credit.*Your customer care line is not a free service in Nigeria
GetHuman-taibethe did not yet indicate what Sterling Bank & Trust should do to make this right.
I have an issue with Sterling Bank & Trust too
How GetHuman-taibethe fixed the problem
We are waiting for GetHuman-taibethe to fix the problem and share the solution with the rest of us customers.
Please help with my Sterling Bank & Trust issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.