I transferred **,*** into one of your customers account for grocery shopping. He could...

GetHuman-taibethe's customer service issue with Sterling Bank & Trust from May 2020

Help with my Sterling Bank & Trust issue
First: share to improve GetHuman-taibethe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-taibethe may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-taibethe's own words
I transferred **,*** into one of your customers account for grocery shopping. He could not get the money via ATM cos he did not know that the account opened could only allow him *,*** at a time. I went with him to your branch at Falomo only to discover on production of his IDthat there is a discrepancy in the names.*He was advised to go and do the needful to correct the anomaly.*He had done everything and even produced the newspaper proof.*All this news paper proof and documents was submitted to his Sterling branch bank at Adeyemi Street Oshodi branch for over three weeks going every week as instructed,to no success.*I am surprised at this and feel there is game being played with this delaying tactics by the bank official dealing with him.*I could have gone to the bank myself, but as a **yr old woman,my son has instructed that I remain indoors strictly at this time for some weeks now.*I need your intervention as I am not happy with this game.*I have called your customer care services number but the automated answering kept me on hold for a long time and made me use a lot.of credit.*Your customer care line is not a free service in Nigeria

GetHuman-taibethe did not yet indicate what Sterling Bank & Trust should do to make this right.

How GetHuman-taibethe fixed the problem

We are waiting for GetHuman-taibethe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sterling Bank & Trust's attention and get better help faster. Tap below to get started.
Having Sterling Bank & Trust issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sterling Bank & Trust

Customer service issue
Reported by GetHuman-taibethe
May 21st, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 378 others
0 customers following this


GetHuman-taibethe started working on this issue
May 21st, 2020 3:04pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies