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Stein Mart Customer FAQ

Top Answers & How-to Guides

How do I Contact Stein Mart Customer Service?

The question we are asked most often is about how to talk to Stein Mart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions available at Stein Mart?

Yes, Stein Mart offers various discounts and promotions throughout the year. Customers can take advantage of ongoing sales, clearance...
Ask any question you have about Stein Mart customer service, get an answer now.
Contact Stein Mart customer service

Order Tracking

How can I track my order?

To track your order, you can visit our website and log into your account to view the status of your order. Once logged in, you will...
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Company Information

What is Stein Mart?

Stein Mart is a well-established retail chain offering an extensive selection of fashionable clothing, accessories, and home décor...
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Store Locations

Where are the Stein Mart store locations?

Stein Mart store locations can be found throughout the United States. With over 280 stores across 30 states, customers can conveniently...
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Online Shopping

Can I shop online at Stein Mart?

Yes, you can shop online at Stein Mart. Our website provides a seamless and convenient shopping experience for customers who prefer...
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Return Policies

What are the return policies at Stein Mart?

At Stein Mart, we strive to provide a hassle-free return experience for our valued customers. We want you to be fully satisfied with...
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Loyalty Program

Is there a loyalty program at Stein Mart?

Yes, Stein Mart offers a loyalty program called "The Stein Mart Style Platinum Mastercard." This program allows customers to earn rewards...
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Gift Cards

Are gift cards available at Stein Mart?

Yes, gift cards are available for purchase at Stein Mart. They make for the perfect gift for any occasion. Whether you're looking to...
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Shipping Information

Do you offer international shipping?

We apologize for the inconvenience, but at this time Stein Mart does not offer international shipping. We currently only ship within...
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What are the shipping options and costs?

At Stein Mart, we offer convenient shipping options to ensure your purchases reach you in a timely manner. We provide standard ground...
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Payment Methods

What payment methods are accepted at Stein Mart?

Stein Mart accepts multiple payment methods to provide convenience to our customers. We gladly accept major credit cards such as Visa,...
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Order Modifications

Can I cancel or change my order after placing it?

Yes, you can cancel or change your order after placing it, but only within a specific timeframe. Stein Mart allows cancellations or...
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Discounts and Promotions

Are there any discounts or promotions available at Stein Mart?

Yes, Stein Mart offers various discounts and promotions throughout the year. Customers can take advantage of ongoing sales, clearance...
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Help me with my Stein Mart customer service issue

Ask any question you have about Stein Mart customer service. We will do our best to get you answers right away.
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