On Steam, I did the cache delete. I needed to log back in. When doing so I tried all th...

GetHuman-jeff_bro's Recover Account issue with Steam Software from October 2020

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-jeff_bro's own words
On Steam, I did the cache delete. I needed to log back in. When doing so I tried all the passwords I use, and it did not work. (my guess is Steam has password "rules" and I had to use something I do not normally use)..* So I used to prompt to help me*send me an email. It asked for my email, which I put in. Then the problem started... The Capta (I think that is what it is called) came up, and every time I did it, it said I did it wrong... but I know after the first try that I did it right every time! Now I am locked out because of a Steam technical issue, and I have no way to contact you guys to do this easy fix... Very frustrating as I have to work in an hour and just wanted to relax before I went. :(* I just need them to send me the user name * password. ONLY if I am not allowed to put the Email in the space of the user name. I used what I thought was my user name: Zulton and when that did not work I started using my email address. * To help you verify its me.. I have just under $** in credit, from when I returned Witcher *. *Okay.. LOL I really hope this is enough info!*Thanks for your help!*Jeff aka Zulton or Zultonb... (But I am the original Zulton!) :) Yes I am old! hehe *P

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Steam Software

Recover Account issue
Reported by GetHuman-jeff_bro
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 8167 others
0 customers following this

Timeline

GetHuman-jeff_bro started working on this issue
Oct 1st, 2020 2:28pm

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