Hello, My account has been accessed from Moscow, Russia, while I am in the Netherlands...

GetHuman-luuky's Hacked Account issue with Steam Software from May 2018

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The issue in GetHuman-luuky's own words
Hello, My account has been accessed from Moscow, Russia, while I am in the Netherlands.*They changed my E-mail linked to my account and they changed my password so I can't get in my account anymore, I self-locked the account, and I got the steam lock code, which is : L*J**T* . I've tried everything to gain back acces to my account, but I still can't get in, and the Steam help doesn't help me either, because steam e-mailed password reset information to the linked e-mail, which is now an unknown e-mail for me. So I can't reset my password. Could you please help me! I'm really scared and I don't want to lose my games and inventory, my account name is : luukygamesnl and my profile is * Gone * E-sports Aerios, but maybe he changed that too so I'm not sure. I hope this is enough information to help me. If you want to know any more information , contact me on *****@***.com*Thanks a lot! Luuk ** years old.

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Steam Software

Hacked Account issue
Reported by GetHuman-luuky
May 1st, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 8472 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-luuky started working on this issue
May 1st, 2018 4:31pm
GetHuman-luuky indicated the issue is not fixed yet.
May 1st, 2018 5:39pm
GetHuman-luuky confirmed the issue is fixed. Hooray!
May 3rd, 2018 7:50am

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