If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-luuky's own words
Hello, My account has been accessed from Moscow, Russia, while I am in the Netherlands.*They changed my E-mail linked to my account and they changed my password so I can't get in my account anymore, I self-locked the account, and I got the steam lock code, which is : L*J**T* . I've tried everything to gain back acces to my account, but I still can't get in, and the Steam help doesn't help me either, because steam e-mailed password reset information to the linked e-mail, which is now an unknown e-mail for me. So I can't reset my password. Could you please help me! I'm really scared and I don't want to lose my games and inventory, my account name is : luukygamesnl and my profile is * Gone * E-sports Aerios, but maybe he changed that too so I'm not sure. I hope this is enough information to help me. If you want to know any more information , contact me on *****@***.com*Thanks a lot! Luuk ** years old.
GetHuman-luuky did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-luuky fixed the problem
We are waiting for GetHuman-luuky to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.