Store *** Clarksville, Indiana**I would like to talk to you about an issue that my fian...

GetHuman5296283's customer service issue with Steak and Shake from September 2020

Help with my Steak and Shake issue
First: share to improve GetHuman5296283's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5296283 may need:
Name on the reservation
The issue in GetHuman5296283's own words
Store *** Clarksville, Indiana**I would like to talk to you about an issue that my fiance and I had while picking up a doordash delivery last night at store *** in Clarksville, IN. We got there at *:** pm to pick up the order. We had to go through the drive thru even though the Doordash app said to wait. The customer had indicated through the app that they needed * packets of honey mustard. I asked the woman in the drive thru to please include the packets. The drive thru associate said that it would be ** cents a piece. I asked if they could give us at least *. She rudely said no. I then pulled * dollars out of my pocket and put them in the window and said I would pay for them out of my own pocket. She refused, saying that I would not be getting them because I threw money at her. That was not the case or my intent. I was just trying to make sure the customer had the items they wanted. I asked to speak with the manager. She said that was her. She insisted that I take the money back. I did, however I asked nicely again if I could purchase said honey mustard. She said if I handed her the money nicely. I did that and after a long delay she gave me my change back. I gave it back to her and said she could keep it as a small tip. My fiance Amy Wilson will not be accepting any more orders from steak and shake due to her rudeness unless we get a response. We were offered another one that night and declined it. My fiance was frightened by this woman. The name on the ticket was Kendol M. The date was *********. The time was *:**:**. I am not asking for free food or anything like that. I want an apology.

GetHuman5296283 did not yet indicate what Steak and Shake should do to make this right.

How GetHuman5296283 fixed the problem

We are waiting for GetHuman5296283 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Steak and Shake's attention and get better help faster. Tap below to get started.
Having Steak and Shake issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steak and Shake

Customer service issue
Reported by GetHuman5296283
Sep 24th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 119 others
0 customers following this

Timeline

GetHuman5296283 started working on this issue
Sep 24th, 2020 2:14pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians