I ordered a *** * * for * and a shake. Receipt time states I ordered in the drive thru...

GetHuman2295757's customer service issue with Steak and Shake from February 2019

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The issue in GetHuman2295757's own words
I ordered a *** * * for * and a shake. Receipt time states I ordered in the drive thru at ***p with * cars ahead of me. I got to the window at ***p. The lady opened the window didnt say a word, handed me my shake and took my payment. A few minutes later she handed me my C*C and order and still didnt say anything. I looked in my sack and I had was the burger and fries so I honked my horn and when she came back to the window I advised her that I didnt get my chili. She took my sack and then came back shortly with two sacks and once again didn't say a word. She looked very frustrated and had probably been fussed at by people waiting in line. I drove off and when I checked my sack, I didnt even get my cookie and I guess they made my shake right after I ordered it because it was completely melted.

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Steak and Shake

Customer service issue
Reported by GetHuman2295757
Feb 24th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 437 others
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GetHuman2295757 started working on this issue
Feb 24th, 2019 11:23pm