GetHuman3791364's Complaint issue with State Farm from October 2019

Help with my State Farm issue
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Before contacting them, items GetHuman3791364 may need:
Policy number, Account address, Account name, Account phone number, Account email address, and Claim Number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3791364's own words
To get someone to listen to me, Re-issue the check just like the title reads and I will not have any problem with the bank. They issued check under false pretenses, it does not say anything about a estate on title AND it says OR not AND. ... Claim number ***-B***-*N**I received my claims check but can not deposit or cash because it was issued wrong. It was made out to the ESTATE OF MARY RALOFF & ALLISON TALBERT. THIS is not how the TITLE READS, IT reads Mary Raloff OR Allison Talbert, OR not And. Plus it doesnt say ESTATE OF MARY RALOFF on the title. They say it's the law but NO LAW SAYS OR MEANS AND, it's either one or the other. They told ME to go to the DMV and have it changed which means they have to send it off to Nashville. I am car-less and I work, they didnt hesitate to take my car then leave me with a bogus check I cant cash. This whole claim is just way wrong. You got yours but I have nothing, no car and NO CASH. HOW AM I suppose to work with No car. Look up the DEFINITION of AND Then look up OR.
I AM CAR-LESS AND they tell me I have to return rental the **rd which is Wednesday. If I have no money I can't replace my car.......LOOK AT TITLE and the CHECK, they read nothing alike
RE-ISSUE CHECK JUST LIKE IT READS ON MY TITLE. STATE FARM RE-WORDED WHO TITLE WAS ISSUED TO. IF I HADNT MENTIONED THAT MY MOM HAD DIED THEY WOULD HAVE WRITTEN IT THE WAY ITS SUPPOSE TO BE. I GUESS TRUDY WILLIAMS (claim associate) thinks I'm dishonest because she's the one that had it written this way. They have my keys, my car and my $ ***.** deductible when I have nothing but a pc of paper
My husband and I have been customers for ** or so years maybe longer. We have never really had a big claim except for hail damage and a towing bill. This is really frustrating when no one seems to give a **** that I have to go out of my way to get check cashed when I've been nothing but a good customer that has paid state farm plenty and then some
I tried talk to girls in Jack Leonard's office and they did try and help at first but ended up irritated at me and pretty much turn their back on me. I deserve better than that, I can see I'm not the important one in this scenario because I have got nothing but a headache and heartache from this whole ordeal
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State Farm

Complaint issue
Reported by GetHuman3791364
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 811 others
0 customers following this


GetHuman3791364 started working on this issue
Oct 18th, 2019 11:16pm

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