I went to the limerick Crossing Starbucks to order Egg Bites Bacon and Gruyere they gen...

GetHuman3241434's Complaint issue with Starbucks from July 2019

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The issue in GetHuman3241434's own words
I went to the limerick Crossing Starbucks to order Egg Bites Bacon and Gruyere they gentlemen said so you want a sandwich and I said no I want the bites and he said that is not what they are called after a few minutes I said forget it I did not want anything. I had to wait in line for the cars in front of me to get there food so I did not have any breakfast before work. The gentlemen made me feel stupid and that what I wanted did not matter. Not good customer service. Then when I went to work the customer service rep keep calling what I ordered a sandwich a couple time so she was not paying attention to what I was upset about so I wasted my time to call. It showed me you did not care that I had a problem. Which seems to be a major issue with Starbucks customer service is not your strong point. Very Disappointed customer and probably a past customer. Since I did not have a good experience with the store or customer service. I think your employees need better training to treat customers.

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Complaint issue
Reported by GetHuman3241434
Jul 13th, 2019 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 1498 others
0 customers following this


GetHuman3241434 started working on this issue
Jul 13th, 2019 1:55pm
GetHuman3241434 indicated the issue is not fixed yet.
Jul 13th, 2019 8:18pm