Account Hacked $**** gone , Square cash doesn't care

GetHuman-wotawa's customer service issue with Square Cash from August 2018

Help with my Square Cash issue
The issue in GetHuman-wotawa's own words
collect pay from a general contractor that was sent that morning ... I was sent $**** on ********** at *:** am and when I went to the ATM to get cash I could not cash out because bank wouldnt accept the transaction. I called cash app support number and they deleted my account and told me to create another and all would be well.I later found that there is no support number. I used the support address from my new account to send an email to them and no reply. The guy that sent me the money * Duran Jackson* sent me a text showing me the amount and time* however , the name underneath my picture was not correct it was someone named * Frank Martin*. please please help me .*Thomas Wotawa*****************@***.com is first email used and now on the new account I have******@***.com
I have * children who will have a rough week due to this.
I want the money put back
Im new but I would at least expect a response within a few hours over a $**** loss
I emailed the parent company * Square Inc.* and was politely told that they didnt resolve cash app issues.
I have an issue with Square Cash too
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Square Cash

cash app
Customer service issue
Reported by GetHuman-wotawa
Aug 26th, 2018 - 3 mons ago
I have an issue with Square Cash too
Fixed
Seen by 4 customers so far
Similar issue to 3687 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-wotawa started working on this issue
Aug 26th 1:00pm
GetHuman-wotawa shared this issue with your circles on Google+
Aug 26th 1:00pm
GetHuman-wotawa shared this issue with others over email
Aug 26th 1:00pm
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Aug 26th 1:01pm
GetHuman-wotawa indicated the issue is not fixed yet.
Aug 26th 1:05pm