I Vannessa Jenkins, $vannessajenkins, sent *** to to vince jenkins, $vj*****-***-*****V...

GetHuman1037252's customer service issue with Square Cash from August 2018

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The issue in GetHuman1037252's own words
I Vannessa Jenkins, $vannessajenkins, sent *** to to vince jenkins, $vj*****-***-*****V*****@***.com, from phone number ***-***-****, email *****@***.com. Vincent does not have the cash app on his phone and is unable to download it due to him having difficulty retrieving his Apple ID. He is unable to accept the money for transfer into his account. I would like to have the funds directly deposited or placed back to my account. *Please advise as to how the issue could be resolved ***Sent from AOL Mobile Mail*Get the new AOL app: mail.mobile.aol.com**On Friday, August **, ****, Cash Support ******@***.com* wrote:**Hi Vannessa,*Thanks for contacting us, sorry to hear you*re having issues. So that we can better assist you, please provide as much of the following information as you can (if applicable): *- Description of your issue (please be as detailed as possible)**- Your Cashtag & phone number**- Sender*s phone number and email address**- Recipient*s phone number and email address**- Identifier of the transaction (which can be found in your app activity)**- Date of the transaction you*re inquiring about**Once we receive this information, we'll be able to investigate. **Thanks,**Cash Support*In order to receive a response, please do not delete the following line:*ref:***DE*Y*ru.*****L**mwJJ:ref*Please call

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Square Cash

Customer service issue
Reported by GetHuman1037252
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3677 others
0 customers following this

Timeline

GetHuman1037252 started working on this issue
Aug 26th, 2018 1:49am

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