Sorel Joan of Arctic Wedge shearling boot... I have these boots that I absolutely love...

GetHuman-kmmartin's Complaint issue with Sorel.com from October 2019

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The issue in GetHuman-kmmartin's own words
Sorel Joan of Arctic Wedge shearling boot... I have these boots that I absolutely love! They were a Christmas present last year from my husband and absolutely one of the most expensive shoes I have ever owned... I have worn them a few times this fall season and I noticed the fur is almost non existent on one of the boots... the shearling look is fluffy and great on one foot and not just matter down on one foot... virtually non existent... I would be happy to send photos. I am so sad that I only wore these from January **** to prob March **** and then a few times and now the one boot looks like it’s years old. Not the quality I was expecting for the price. Please note that I love these shoes so I’ve made it a point to take care of them... they’ve never been drenched or mistreated. I’m hoping this falling apart ness is a fluke on this pair. Best case scenario would be replacing the boots or perhaps the boot? Thank you for your time! I have bought two more other sorel boots since last Christmas because I love these so much! **Sincerely,*Krista Martin****-***-*****K*****@***.com

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Sorel.com

Complaint issue
Reported by GetHuman-kmmartin
Oct 22nd, 2019 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 37 others
0 customers following this

Timeline

GetHuman-kmmartin started working on this issue
Oct 22nd, 2019 12:50am
GetHuman-kmmartin indicated the issue is not fixed yet.
Oct 22nd, 2019 10:28am
GetHuman-kmmartin indicated the issue is not fixed yet.
Oct 22nd, 2019 10:39pm
GetHuman-kmmartin indicated the issue is not fixed yet.
Oct 23rd, 2019 1:03am
GetHuman-kmmartin indicated the issue is not fixed yet.
Oct 28th, 2019 10:41am

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