The first order I placed, we didn’t receive our stereo. You credited my account and whe...

GetHuman818057's customer service issue with SonicElectronix.com from June 2018

Help with my SonicElectronix.com issue
The issue in GetHuman818057's own words
The first order I placed, we didn’t receive our stereo. You credited my account and when I placed the order, the store credit didn’t deduct when I sent it to Paypal to check out. I had purchased a back up camera. The amount after discount would have been $**.**. I tried to call you many times. I put the order through again and paid with my bank card and it worked. Order ********* needs to be cancelled and refunded the $***.** please. Order ********* is the correct one that actually took off the store credit. Please call me asap
GetHuman818057 did not yet indicate what SonicElectronix.com should do to make this right.
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SonicElectronix.com

Customer service issue
Reported by GetHuman818057
Jun 25th, 2018 - 6 mons ago
I have an issue with SonicElectronix.com too
Fixed
Seen by 8 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman818057 started working on this issue
Jun 25th 2:18pm
GetHuman818057 indicated the issue is not fixed yet.
Jun 25th 3:52pm
GetHuman818057 indicated the issue is not fixed yet.
Jun 25th 3:58pm
GetHuman818057 indicated the issue is not fixed yet.
Jun 25th 5:27pm
GetHuman818057 confirmed the issue is fixed. Hooray!
Jun 28th 5:07pm