The first order I placed, we didn’t receive our stereo. You credited my account and whe...

GetHuman818057's customer service issue with SonicElectronix.com from June 2018

Help with my SonicElectronix.com issue
The first order I placed, we didn’t receive our stereo. You credited my account and when I placed the order, the store credit didn’t deduct when I sent it to Paypal to check out. I had purchased a back up camera. The amount after discount would have been $**.**. I tried to call you many times. I put the order through again and paid with my bank card and it worked. Order ********* needs to be cancelled and refunded the $***.** please. Order ********* is the correct one that actually took off the store credit. Please call me asap
I trust that SonicElectronix.com will make this right and come up with a resolution that is fair.
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SonicElectronix.com

Customer service issue
Reported by GetHuman818057
Jun 25th, 2018 - 2 mons ago
I have an issue with SonicElectronix.com too
Fixed
GetHuman818057 shared how to fix
Seen by 8 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman818057 started working on this issue
Jun 25th 2:18pm
GetHuman818057 indicated the issue is not fixed yet.
Jun 25th 3:52pm
GetHuman818057 indicated the issue is not fixed yet.
Jun 25th 3:58pm
GetHuman818057 indicated the issue is not fixed yet.
Jun 25th 5:27pm
GetHuman818057 confirmed the issue is fixed. Hooray!
Jun 28th 5:07pm