Hey there,* *So since I just logged onto my slack through our SSO Okta, I now cannot lo...

GetHuman-dolezat's customer service issue with Slack from May 2018

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The issue in GetHuman-dolezat's own words
Hey there,* *So since I just logged onto my slack through our SSO Okta, I now cannot log back into my old Slack account.* *Which is fine, I just neeeeeed to be able to access the old conversations, data, etc…* *Is there a way to combine these two accounts or something?* *So when I originally created my Slack account, it was before we had Okta and SSO, and I’ve just been using that account all along…* *I don’t mind using the new account, since they are actually connected (like if u send me an email to one, I always get it at the other email address too).* *But like I said, I’d really like them to be combined so that EVERYONE doesn’t have to re-add me with the new account, and*or delete my old account!* *Because NOW There are Two of me in the list when I look at folks I can ADD.* *The original account is *****@***.com – but now the Okta account (and an email address I’ve always had), is *****@***.com* *Please let me know what else u need from me and if this is even possible!?!?* *-- *Thanks,*Temre Dolezal*Software Developer*Test*LDSN*Gannett******@***.com
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Slack

Customer service issue
Reported by GetHuman-dolezat
May 12th, 2018 - 10 mons ago
I have an issue with Slack too
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GetHuman-dolezat started working on this issue
May 12th, 2018 2:21am